All shipments are subject to VAT at its current rate unless you consider the end-user to be eligible for VAT Exemption. Please click the link here to read more about the rules governing VAT Exemption.
You will be required to make a declaration regarding the end-user’s condition as you check out. This information is kept on file and may be disclosed to HMRC. You can make a declaration on behalf of the end-user if you feel well enough acquainted with their condition to make such a declaration.
Because all of our products are designed specifically for disabled users, Pretorian considers all of its products to be eligible.
If for any reason we are unable to accept your declaration for VAT Exemption we will contact you to ask whether you would like to proceed with VAT applied or to take a refund.